Rates & Insurance
What you need to know to get started
We hold transparency and communication to the highest standard at PsychPhilly. If you have questions or foresee any problems with making a payment, we are happy to help you figure out the best course of action.
Our goal is to provide care embedded in a holistic philosophy while being financially accessible.
Below you will find our Insurance policy, rates for all appointment types & services, customizable payment plans, & how to get in touch with our Billing Office.
Insurance Policy
Effective April 1, 2020, PsychPhilly & its providers are not In-Network with any Insurance plans.*
*Dr. Jones is not currently in-network with any insurance plans with the exception of current patients with existing Medicare coverage. Billing Office will continue to process claims for current patients with existing Medicare coverage only. Dr. Jones is currently capped at the number of Medicare patients she sees & is unable to accept new patients with Medicare coverage at this time.
Insurance Claims & Reimbursement
Upon request, our billing office will provide a superbill/detailed receipt following your appointment(s) if you choose to submit claims (for out-of-network benefits for possible reimbursement) on your own behalf.*
*Each insurance company varies when it comes to submitting claims (e.g. faxing, emailing, submitting on insurance portal/website, etc.). To see if you qualify for out-of-network benefits and to learn about your insurance company’s claim submission process, please contact their Member Services by utilizing the Phone # found on the back of your Insurance card.
(Please click on the service you are interested in learning more about to access the menu of rates)
Questions? Complete the form on the Payment & Billing page or feel free to send an email to our billing manager at drjones@hpcbilling.com with any outstanding billing & payment-related questions.
(Please click on the service you are interested in learning more about to access the menu of payment plans available)
